How can I change a task comment?

Modified on Thu, 8 Aug, 2024 at 3:12 PM

AMS features enhanced task comment moderation capabilities to ensure that comments are up-to-date and accurate.


TABLE OF CONTENTS


Key Features

  1. Editing and Deleting Comments

    • Users with appropriate permissions can edit or delete task comments.
  2. Comment Author Capabilities

    • Comment authors can amend their own comments without needing additional permissions.

Permissions for Comment Editing

To ensure that only authorized users can modify comments, AMS has defined specific roles that are allowed to edit task comments:

  • Author of Task
  • Author of Comment
  • Task Comment Moderator
  • Manager of Task Author's Department
  • Manager of Comment Author's Department

Step-by-Step Guide to Edit and Delete Comments

Editing a Comment

  • Go to the Tasks section and select View Tasks.



View the Task

  • Click on the task you wish to edit to open its details.



Edit the Comment

  • Locate the comment you want to edit.



  • Click the edit icon (pencil) next to the comment.


  • Make the necessary changes in the text box.
  • Click Submit to save the changes.


Review Changes

  • The comment will now be marked as [Edited], and the changes will be visible.



Deleting a Comment

  • Go to the Tasks section and select View Tasks.

View the Task

  • Click on the task you wish to delete the comment from to open its details.

Delete the Comment

  • Locate the comment you want to delete.

  • Click the delete icon (red X) next to the comment.


  • Confirm the deletion in the pop-up confirmation dialog.


Confirmation

  • The comment will be removed from the task.

Viewing Event Logs

To view the detailed history of task events, follow these steps:


Access Event Logs

  • Within the task details, scroll to the Events section.


View Event Details

  • Click on the details icon next to the event you wish to review.
  • A pop-up will display the event details, including the old and new values of edited comments.


This comprehensive tracking and moderation capability ensures that your team maintains accurate and up-to-date records of all task-related communications and changes.



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